1. Overview
Each tour has its own cancellation rules, including deadlines and refund tiers, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation rules, including deadlines and refund tiers, which are displayed on the respective tour page at the time of booking.
Cancellations can be made through the My Bookings area or by contacting us at info@tmmtoursegypt.com.
Refunds may be full, partial, or non-refundable based on the specific terms outlined for each tour.
Failure to show up for a booked tour may result in the forfeiture of the entire booking amount.
Cancellation policies for group or multi-passenger bookings may differ and are specified on the relevant tour page.
In cases of force majeure or if the operator cancels a tour, customers will be informed and provided with options as per the terms outlined.
Requests for modifications to bookings should be made through the My Bookings area or by contacting us directly.
Refunds will be processed in the original payment currency, and any currency conversion will be handled by the customer's card issuer or payment gateway.
This cancellation policy applies to TMM Tours Egypt and all its associated services. For questions, contact us at info@tmmtoursegypt.com