1. Overview
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Cancellations can be made through the My Bookings area or by contacting us at info@tmmtoursegypt.com.
Refund tiers may include full, partial, or non-refundable options, depending on the specific terms outlined for each tour.
Failure to show up for a booked tour may result in a loss of the total amount paid, as outlined in the specific tour terms.
Cancellation policies for group and multi-passenger bookings may differ and are specified on the respective tour pages.
In cases of force majeure or operator-initiated cancellations, customers will be informed and offered alternatives or refunds as per the terms.
Requests for modifications to bookings should be made through the My Bookings area or by contacting us directly.
Refunds will be processed in the original payment currency, and any currency conversion will be handled by the customer's card issuer or payment gateway.
This cancellation policy applies to TMM Tours Egypt and all its associated services. For questions, contact us at info@tmmtoursegypt.com