Refund Policy

Refund eligibility is determined by the terms outlined in our Cancellation Policy and the specific conditions for each tour.

Refunds will be processed through the original payment channel used for the booking.

Refunds may take a generic range of time to process, depending on the payment method and financial institutions involved.

In certain cases, partial refunds may be issued based on the cancellation terms specified for each tour.

Certain items and fees may be non-refundable, as detailed in the cancellation terms for each tour.

If TMM Tours Egypt initiates a cancellation, customers will be notified and offered a full refund or alternative options.

Any currency conversion associated with refunds will be managed by the customer's card issuer or payment gateway.

Any disputes or chargebacks should be directed to our customer service for resolution.

For any inquiries regarding refunds, please contact us at info@tmmtoursegypt.com.