Refund Policy

Refund eligibility is determined by the cancellation policy applicable to each tour, as detailed on the respective tour page.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary, and customers should allow a reasonable timeframe for refunds to be completed.

Partial refunds may be issued based on the specific cancellation terms applicable to each tour.

Certain items or fees may be non-refundable, as specified in the cancellation policy for each tour.

In the event of operator-initiated cancellations, customers will be offered a full refund or alternative options as per the applicable terms.

Any currency conversion for refunds will be managed by the customer's card issuer or payment gateway.

In case of disputes or chargebacks, customers are encouraged to contact us directly to resolve any issues.

For any questions regarding our Refund Policy, please contact us at info@tmmtoursegypt.com.